Terms and Conditions

Your safety is our priority. However, all adventure tourism involving road cycling, mountain biking s inherent risks, dangers and hazards. While we will ensure your trip is as safe as possible, not all risks, dangers and hazards can be anticipated or avoided.
We ask you to carefully read and fully understand the “Terms and Conditions” and “Customer Declaration” section on your tour booking form. Your signed consent to these terms is required to complete your reservation.
Tour confirmation
A deposit of 20 of the tour price is required for us to reserve your place on your tour. On receipt of your deposit, Cretan Sports Cycling will email you a confirmation letter to verify your travel arrangements and advise final payment details.

Booking forms – Customer Declaration

Cretan Sports Cycling requires all tour participants to complete a booking form in full. Failure to provide full details of your travel plans may result in miscommunications of your exact travel specifications. Also customers must complete a Customer Declaration form in order to accept the terms of the tour. You can download and print a Customer Declaration here.

Final payment

The balance for all Cretan Sports Cycling tours must be paid no later than 20 days prior to tour departure.

Inclusions and Exclusions

All tours have some basic inclusions and exclusions. There can be some changes in order the booking suits your needs better.
Please read the tour Inclusions and Exclusions here. You can always contact us here, in order to ask for more info.

Tour cancellation policy

All tour cancellations will require notification in writing to Cretan Sports Cycling reservations by the person participating on the tour in case unforeseen circumstances force you to cancel your tour.

Cancellations received 60 days or greater prior to tour departure will result no loss of the tour deposit.
Cancellations received between 60-30 days prior to tour departure will result in full loss of tour deposit per person.
Cancellations received between 30–20 days prior to tour departure will result in a 50 loss of the full tour price per person.
Cancellations received less than 10 days prior to tour departure will result in 100 loss of full tour cost per person.

Cretan Sports Cycling will in most circumstances allow the transfer of the deposit or tour payment to another tour departure (subject to availability).

Refunds

Cretan Sports Cycling does not give any refunds for unused hotel rooms, meals, sightseeing trips or services not used.

Itinerary Changes

Cretan Sports Cycling reserves the right to modify tour itineraries in situations such as adverse weather, or to better suit client requirements. Cretan Sports Cycling shall not be held responsible for any damage, expense or inconvenience caused by late arrival of public transport, schedule changes, strikes, vehicle breakdown, Acts of God, or other conditions beyond our control.

Traveler Responsibility

As a traveler you have the responsibility to a trip appropriated to your interests and ability.
Cretan Sports Cycling guides reserve the right to reject any participant from a tour for reasons of inability or behavior endangering the safety and the welfare of him/herself or others, without this being a reason for refund.

By making the deposit payment you are deemed to have accepted Cretan Sports Cycling Terms and Conditions.

Copyright

The content of CSC’s Website and all ideas, designs, graphics, photographs, text, audio and audiovisual material, documents and any other material contained in the Website are subject to copyright laws in Greece and overseas and are owned or controlled by CSC or CSC’s licensors.
In relation to the Website (including parts of them), you agree that you may not use the Website for any commercial use. You may not otherwise use, copy, reproduce, modify or transmit the content without our prior written consent. Unauthorised use is prohibited and protected by law.

Newsletter Policy and Terms

By subscribing to any of the Cretan Sports Cycling newsletter and event invitations (Newsletters) you indicate that you have read and understood these Terms and Conditions (including) and that you agree to these Newsletter Terms and Conditions and Privacy Policy.

Cookies

Our website uses cookies, as most websites, in order to provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.
Cookies help us: a) Make the website work as you’d expect, b) Offer you free services/content (thanks to advertising), c) Allow you to share pages with social networks like Facebook, d) Continuously improve our website for you.
We do not use cookies to: a) Collect any personally identifiable information (without your express permission), b) Collect any sensitive information (without your express permission), c) Pass personally identifiable data to third parties.
If the tings on your software that you are using to view this website (your browser) are adjusted to accept cookies, we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

Website Function Cookies: Our own cookies. We use cookies to make our website work. There is no way to prevent these cookies being other than to not use our site.
Social Website Cookies: So you can easily share our content on the likes of Facebook, we have d like buttons on our site. The privacy implications on this will vary from social network to social network and will be dependent on the privacy tings you have chosen on these networks.
Visitor Statistics Cookies: We use cookies to compile visitor statistics, such as how many people have visited our website; what type of technology they are using (e.g. Mac or Windows, which helps to identify when our site isn’t working as it should for particular technologies); how long they spend on the site; what page they look at, etc. This helps us to continuously improve our website. These programs also tell us how people reached this site (e.g. from a search engine) and whether they have been here before, helping us to put more money into developing our services for you instead of marketing spend.

Legal disputes

For any action at law or in equity relating to the arbitration provision of these Terms of Use, or if you opt out of the agreement to arbitrate, you agree to resolve any dispute you have with Cretan Sports Cycling exclusively in a state or federal court located in Heraklion, Crete, Greece and to submit to the personal jurisdiction of the courts located in Heraklion of Crete for the purpose of litigating all such disputes.